Terms of service

Last updated: July 2026

These Terms of Service govern your access to and use of The Hardworking Men website, online store, products, and related services.

Throughout these Terms, “The Hardworking Men,” “we,” “us,” and “our” refer to the operator of this online store. “You” and “your” refer to any visitor, customer, or person using our website.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service and all policies referenced within them.

Please read these Terms carefully before using our website.

1. Eligibility

You must be at least 18 years old or the age of legal majority in your state of residence to place an order through our store.

By using our website, you represent that:

• the information you provide is accurate and complete;
• you are legally permitted to enter into a binding agreement;
• you will use the website only for lawful purposes; and
• you will comply with these Terms and all applicable laws.

We reserve the right to refuse service, cancel an account, or decline an order where permitted by law.

2. Online Store Terms

You may not use our website or products for any unlawful, fraudulent, abusive, or unauthorized purpose.

You may not:

• interfere with the security or operation of the website;
• attempt to gain unauthorized access to our systems;
• transmit malware, viruses, or harmful code;
• scrape or reproduce website content without permission;
• submit false payment or delivery information;
• impersonate another person;
• misuse discounts, promotions, refunds, or store credit; or
• use our products for resale without written authorization.

A violation of these Terms may result in suspension or termination of access to our services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, serving information, availability, and other details are accurate.

However:

• website colors may appear differently depending on your device;
• product packaging may be updated by the manufacturer;
• minor design differences may occur;
• availability may change without notice; and
• typographical or technical errors may occasionally occur.

We reserve the right to correct errors, update product information, limit quantities, or cancel an affected order.

If an order is canceled after payment because of a pricing, availability, or listing error, the applicable amount will be refunded or otherwise resolved in accordance with our policies.

4. Dietary Supplement Notice

Our products are dietary supplements and are not intended to replace a varied diet, adequate hydration, appropriate rest, or professional medical care.

Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration unless expressly stated otherwise.

Our products are not intended to diagnose, treat, cure, or prevent any disease. FDA requires this type of disclaimer when certain structure/function claims are used for dietary supplements.

You should consult a qualified healthcare professional before using a dietary supplement if you:

• are pregnant or nursing;
• are taking prescription or over-the-counter medication;
• have a medical condition;
• are preparing for surgery;
• have known allergies or sensitivities; or
• have questions about whether the product is appropriate for you.

Always follow the directions, warnings, and serving instructions shown on the product label.

Do not exceed the recommended serving.

5. Individual Results

Results vary between individuals.

We do not guarantee:

• any specific physical, cognitive, wellness, hydration, recovery, or performance result;
• that a product will be appropriate for every customer;
• that results will occur within a particular period; or
• that customer testimonials represent the typical experience of every user.

Customer testimonials reflect individual experiences and should not be interpreted as guarantees.

6. Orders

Submitting an order does not automatically mean that we have accepted it.

An order is accepted when we issue an order confirmation or otherwise begin processing the purchase.

We may refuse, limit, or cancel an order for reasons including:

• product unavailability;
• suspected fraud;
• incorrect pricing;
• payment authorization failure;
• delivery restrictions;
• suspected commercial resale;
• violation of these Terms; or
• errors in product or customer information.

We may limit quantities purchased per person, household, account, payment method, or shipping address.

7. Pricing and Payment

Prices are displayed in U.S. dollars, unless otherwise stated.

Applicable taxes, shipping charges, discounts, and other fees will be shown during checkout where possible.

You agree to provide current and accurate billing and payment information.

By submitting payment details, you confirm that:

• you are authorized to use the selected payment method;
• the information provided is correct; and
• you authorize us and our payment providers to charge the full order amount.

Payments are processed through Shopify and other approved payment providers. We do not directly store your complete payment-card information.

8. Shipping and Delivery

Processing and delivery estimates are provided in our Shipping Policy.

Delivery dates are estimates and are not guaranteed unless expressly stated.

Delays may occur because of:

• carrier disruption;
• severe weather;
• federal holidays;
• incorrect addresses;
• supply interruptions;
• customs or regulatory review;
• high order volume; or
• circumstances outside our reasonable control.

You are responsible for entering a complete and accurate shipping address.

Ownership and risk of loss are handled according to applicable law and the circumstances of delivery.

Please review our Shipping Policy for information about:

• processing times;
• tracking;
• missing packages;
• packages marked delivered;
• incorrect addresses; and
• returned-to-sender orders.

9. Returns, Store Credit, and Order Issues

Returns, replacements, monetary refunds, and store credit are governed by our Refund & Return Policy.

Because we sell consumable dietary supplements, opened products or products with broken seals may be ineligible for change-of-mind returns.

Nothing in these Terms limits remedies that cannot legally be excluded.

Store credit:

• is not redeemable for cash;
• may only be used through our store;
• may be subject to reasonable fraud-prevention controls; and
• will be handled according to the terms stated when it is issued.

Where a monetary refund is legally required or separately approved, it will generally be issued to the original payment method.

10. Cancellations

Cancellation requests must be made according to our Cancellation Policy.

Submitting a cancellation request does not guarantee cancellation after an order has entered processing, fulfillment, or shipping.

11. Promotions and Discount Codes

Promotions may be subject to additional terms, including:

• expiration dates;
• minimum purchase requirements;
• product exclusions;
• customer eligibility;
• redemption limits; and
• restrictions on combining offers.

Unless expressly stated otherwise:

• discount codes cannot be combined;
• promotions have no cash value;
• discounts cannot be applied retroactively; and
• promotions may be modified or withdrawn before an order is completed.

We may cancel orders involving misuse, manipulation, or unauthorized distribution of promotional codes.

12. Intellectual Property

The website and its content—including branding, logos, text, graphics, product images, videos, layouts, slogans, icons, and designs—are owned by The Hardworking Men, licensed to us, or used with authorization.

You may use the website only for personal, noncommercial shopping purposes.

You may not reproduce, modify, publish, distribute, sell, license, frame, scrape, or commercially exploit our content without prior written permission.

“The Hardworking Men,” “THM,” associated logos, and brand assets may be trademarks or protected brand identifiers.

Nothing on the website grants you ownership of or a license to our intellectual property except the limited right to use the website under these Terms.

13. Customer Content and Reviews

If you submit a review, photograph, video, comment, testimonial, or other content, you confirm that:

• you own or control the content;
• it reflects your genuine experience;
• it is not misleading;
• it does not violate another person’s rights;
• it does not contain unlawful, abusive, discriminatory, or defamatory material; and
• it does not include malicious code or unauthorized advertising.

You grant us a nonexclusive, worldwide, royalty-free license to use, reproduce, edit, publish, display, and distribute that content for business and marketing purposes, subject to applicable privacy law.

We may remove content that violates these Terms, but we are not required to publish or retain every submission.

We will not knowingly alter a customer review in a way that materially misrepresents the reviewer’s experience.

14. Third-Party Tools and Links

Our website may use or link to third-party services, including:

• Shopify;
• payment processors;
• shipping carriers;
• fulfillment providers;
• analytics providers;
• review platforms;
• email providers; and
• advertising platforms.

Third-party services are governed by their own terms and privacy practices.

We are not responsible for third-party websites or services outside our control.

Your use of those services is at your own risk, subject to applicable law.

15. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using the website, you acknowledge that your information may be processed by Shopify and other service providers required to operate the store, process payments, prevent fraud, deliver orders, provide support, and improve our services.

16. Prohibited Conduct

You may not use the website to:

• violate any law or regulation;
• infringe intellectual-property rights;
• harass, threaten, or discriminate;
• submit false or misleading information;
• upload malicious software;
• collect another person’s information without authorization;
• send spam;
• interfere with website functionality;
• evade security measures;
• commit payment fraud; or
• abuse return, store-credit, discount, or chargeback systems.

We may investigate suspected violations and cooperate with payment processors, carriers, service providers, or lawful authorities when appropriate.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

• the website will always be available;
• access will be uninterrupted or error-free;
• all technical defects will be corrected immediately;
• the website will be free from harmful components; or
• every product will meet every customer’s individual expectations.

Any warranties that cannot legally be excluded remain unaffected.

18. Limitation of Liability

To the fullest extent permitted by applicable law, The Hardworking Men and its owners, employees, contractors, affiliates, service providers, suppliers, and agents will not be liable for indirect, incidental, special, punitive, or consequential damages arising from:

• use of or inability to use the website;
• delay or interruption;
• loss of data;
• lost profits;
• reliance on website information;
• third-party services; or
• misuse of a product.

Where liability cannot be excluded, our liability will be limited only to the extent permitted by law.

Nothing in these Terms excludes liability that legally cannot be excluded.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The Hardworking Men and its affiliates, employees, contractors, suppliers, and service providers from claims, damages, liabilities, and reasonable costs resulting from:

• your unlawful use of the website;
• your violation of these Terms;
• your infringement of another person’s rights; or
• content you submit.

20. Force Majeure

We are not responsible for delay or failure caused by events beyond our reasonable control, including:

• natural disasters;
• severe weather;
• labor disputes;
• transportation interruptions;
• carrier failures;
• government actions;
• public-health emergencies;
• cyberattacks;
• utility failures;
• supplier interruptions; or
• other unforeseeable events.

21. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or removed only to the minimum extent necessary.

The remaining provisions will remain in effect.

22. No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

23. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, Cancellation Policy, Subscription Policy, and any additional checkout terms, form the entire agreement governing your use of the store.

If separate promotional or subscription terms conflict with these Terms, the more specific terms will apply to that transaction.

24. Changes to These Terms

We may update these Terms to reflect changes to:

• our services;
• business operations;
• technology;
• suppliers;
• legal requirements; or
• store policies.

The updated version will be posted on this page with a revised “Last Updated” date.

Changes apply prospectively unless applicable law requires otherwise.