Shipping policy

Last updated: July 2026

At The Hardworking Men, we understand that when you place an order, you want it delivered as quickly and reliably as possible. We're committed to providing a smooth shipping experience from checkout to delivery.

Order Processing

Orders are typically processed within 1–3 business days.

Orders are processed Monday through Friday, excluding U.S. federal holidays.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

During periods of high order volume, processing times may be slightly longer. If significant delays occur, we'll notify you as soon as possible.

Shipping Times

Estimated delivery times within the United States are:

Standard Shipping

Processing: 1–3 business days
Transit: 3–5 business days

Most customers receive their orders within 4–8 business days from the date of purchase.

Please note that delivery estimates are not guaranteed and may vary depending on carrier operations, weather conditions, or other circumstances outside our control.

Free Shipping

We proudly offer FREE Standard Shipping on all U.S. orders over $50 USD (after discounts and before applicable taxes).

Orders below the free shipping threshold will have shipping costs calculated at checkout.

Order Tracking

Once your order has shipped, you'll receive an email containing your tracking number.

Tracking information may take up to 24 hours to update after your shipment has been collected by the carrier.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an incorrect or incomplete address is entered, please contact us immediately at:

📧 support@thehardworkingmen.com

We cannot guarantee that address changes can be made once an order has entered processing or fulfillment.

If a package is returned because of an incorrect address provided by the customer, additional shipping charges may apply before the order can be reshipped.

Lost or Delayed Packages

If your tracking information has not updated for several days or your order appears delayed beyond the estimated delivery window, please contact us.

We'll work directly with our shipping partners to investigate the shipment and help resolve the issue as quickly as possible.

Delivered but Not Received

If your tracking information shows your package as Delivered but you cannot locate it, we recommend:

Checking around your delivery location
Asking household members
Checking with neighbors
Contacting the shipping carrier

If you're still unable to locate your package, please contact us and we'll assist you with the carrier investigation process.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

Your order number
Photos of the damaged product
Photos of the shipping packaging

Once reviewed, we'll arrange an appropriate resolution, which may include a replacement or store credit.

Multiple Shipments

In some cases, orders containing multiple items may arrive in separate shipments.

If this happens, you will receive separate tracking information for each shipment where available.

Shipping Restrictions

At this time, The Hardworking Men primarily ships within the United States.

If international shipping becomes available in the future, this policy will be updated accordingly.

Carrier Delays

Once your order has been handed to the shipping carrier, delivery is managed by that carrier.

Although we work with trusted fulfillment partners and shipping providers, we cannot guarantee delivery dates or accept responsibility for delays caused by:

Severe weather
Natural disasters
Carrier disruptions
Public emergencies
High shipping volumes
Other events beyond our reasonable control

We'll always do our best to assist customers experiencing unexpected shipping delays.

Questions About Your Order

If you have any questions regarding shipping, tracking, or delivery, we're happy to help.

The Hardworking Men