Contact information
Last Updated: July 2026
At The Hardworking Men, we're committed to providing reliable customer support and responding to your questions as quickly as possible.
Whether you need help with an order, shipping, store credit, or general inquiries, our team is here to assist.
Customer Support
The Hardworking Men
📧 Email: support@thehardworkingmen.com
🕒 Support Hours:
Monday – Friday
9:00 AM – 5:00 PM ET
Before Contacting Us
To help us resolve your inquiry as quickly as possible, please include:
- Your full name
- Your order number (if applicable)
- A detailed description of your inquiry
- Photos of the product or packaging (if reporting a damaged or incorrect order)
Providing this information allows us to investigate and resolve your request more efficiently.
Response Times
We aim to respond to all customer inquiries within 1 business day.
During weekends, public holidays, or periods of unusually high demand, response times may be slightly longer. We appreciate your patience and will always do our best to assist you as quickly as possible.
Order Support
For questions regarding:
- Order status
- Shipping updates
- Delivery issues
- Damaged or incorrect items
- Store credit
- Product inquiries
please contact us by email using the address above.
Business Hours
Our customer support team is available during the following hours:
Monday – Friday
9:00 AM – 5:00 PM ET
Support requests received outside of business hours will be answered on the next business day.
Our Commitment
At The Hardworking Men, we believe great customer service is just as important as great products. Every inquiry is handled by a real person, and we're committed to providing fair, respectful, and timely support to every customer.
We appreciate your trust and thank you for choosing The Hardworking Men.